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Frequently Asked Questions

What is Bill Pay and how does it work?

Bill Pay makes it easy to pay your bills to a business or even send money to another person from anywhere, on any device, anytime you like. You can view this step-by-step guide here or view this "explainer video" that helps you understand how Bill Pay works.

Within our online banking, you can make person-to-person or bill payments from any device.

To get started, just choose a person or business for payment, enter your information, and decide how much to send and when to send it. Make one-time payments in a few minutes or schedule recurring payments months in advance. You can pay nearly any company or person from your computer or mobile device.

  • Same-day payment options
  • Receive and pay all your bills in one easy, secure location
  • Eliminate mailing effort and postage expenses
  • Pay any company or person with a U.S. address

Here's a quick video overview of Bill Pay:

Learn how to pay your bills with this brief visual guide. It will walk you through the basic steps needed to pay your bills, add accounts to pay bills from, and get help.

Step-by-Step Visual Guide

Step 1: From the Dashboard, Click on Payments.

Baker Boyer Dashboard graphic

Step 2: Click New Payee and follow the step-by-step prompts to add a bill or add a new person to pay.

Bill Pay graphic: Payments screen

Step 3: Click Pay a Bill from the Payments screen, or from the shortcut button on the Dashboard. Pay a Person also can be chosen from Dashboard or Payments.

Payment screen: Pay a bill button

Step 4: To pay a bill to one person or entity, choose a single payee. To pay several bills at once, click on Multiple.

Selecting multiple payees graphic

Step 5: For multiples, click the+next to each payment, fill in the payment amounts, change the pay from account and date if needed.

Pay a bill graphic: multiple Payees

Step 6: Click to Review and Pay to pay all the bills at once.

Review and pay screen

Note: The payments calendar shows a red dot on dates with scheduled payments. Click on the date to see the details of the payments, edit, or delete them.

Bill Pay Payment calendar

Looking for additional options?

Step 1: From Payments, click on Bill Pay to enter the detail screens.

Bill pay button from the calendar screen

Note: All Bill Pay functions are available in the detail; use the view you prefer for most items.

Note: Some options, such as adding a new bill pay account or setting bill alerts, are only available in this view.

Bill pay my account dashboard

Step 2: Click on My Account to add an additional account to pay bills from or set alerts to be sent to your mobile or email.

Step 3: Click Help to learn more about managing your payments in the detail screens.

Bill Pay FAQ screen

Congratulations! You have learned the basics of individual bill pay.

If you have any questions, please call our Contact Center at (509) 525-2000.