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Frequently Asked Questions

What do I do if my card is lost, compromised, or stolen?

If your card is lost, compromised, or you suspect it to be stolen, don’t hesitate—please contact us immediately in person or by phone.

If outside of regular business hours, please call the following number to report a lost debit card: 855-293-2456 (within US) and 206-389-5200 (outside US).