How do I change the status of my debit card?
You have the option to:
To activate a new card:
- Select the card that needs activated
- Select “Activate New Card”
- The card is now active for electronic transactions. If you need to make PIN based transactions, the PIN will need to be activated at an ATM by doing a balance inquiry.
To lock a card:
- Select the card that needs locked
- Toggle the card “off”
- A popup will appear confirming you wish to lock the card. You can easily re-activate the card active again by toggling the card on.
To report a lost or stolen card:
- Select the card that needs to be reported
- Select “Report Lost/Stolen”
- A popup will appear asking you to confirm if the card was lost or stolen.
- Select “Report” to continue. This will permanently deactivate the card.
- *Please contact the Digital Banking department after taking this step so we may order you a new card.