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Frequently Asked Questions

What type of checks can I not deposit with Mobile Deposit?

Some business size checks (the long ones) do not work with Mobile Deposit. The following examples are types of payments/checks which CANNOT be deposited through mobile deposit:

  • Any item that is stamped "non-negotiable," "void," or any other word or phrase indicating that the item is not valid
  • Any item that appears to contain altered information
  • Any item issued by a financial institution in a foreign country
  • Any item that is incomplete or contains incomplete information
  • Any item written off the deposit account
  • Any item that is post-dated or dated over six (6) months ago
  • Any Third- Party check (made payable to another party and then endorsed to you by that party)
  • Any item that has been previously negotiated or deposited into any account