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Frequently Asked Questions

What types of checks cannot be deposited through Mobile Deposit?

Some business size checks (the long ones) do not work with Mobile Deposit. The following examples are types of payments/checks which CANNOT be deposited through mobile deposit:

  • Any item that is stamped "non-negotiable," "void," or any other word or phrase indicating that the item is not valid
  • Any item that appears to contain altered information
  • Any item issued by a financial institution in a foreign country
  • Any item that is incomplete or contains incomplete information
  • Any item written off the deposit account
  • Any item that is post-dated or dated over six (6) months ago
  • Any Third- Party check (made payable to another party and then endorsed to you by that party)
  • Any item that has been previously negotiated or deposited into any account