In many cases, Online Banking access issues can be resolved by trying a few simple browser troubleshooting steps:

1. Close and reopen your browser.

2. Try a different supported browser, such as Google Chrome, Microsoft Edge, or Safari.

• • Supported browsers include: Google Chrome, Microsoft Edge, and Safari.

3. Make sure your browser is updated to the most current version. Beta browser versions are not supported.

4. Clear your browser cache, cookies, and browsing history.

• • To clear your cache and cookies, open your browser settings and look for History, Privacy, or Clear browsing data. Select Cookies and other site data and Cached images and files, then clear data for All time. Once complete, close and reopen your browser.

5. Verify that cookies are enabled and that cross-site tracking is allowed.

• • To verify cookies are enabled, go to your browser’s privacy or cookie settings and make sure cookies are allowed. In Safari, you may also need to turn off Prevent cross-site tracking.

If these steps do not resolve the issue, please contact Baker Boyer at (509) 525-2000. For issues related to your device, browser, or internet connection, you may also need to contact your local computer repair technician or internet service provider.